CACPM073e Error Details

This error can occur due to many reasons, such as:

1. Communication issue between CPM and the target server
2. Target server is offline
3. Target server does not have required ports opened

CACPM073e Error Example

Following error is shown in the account details page. By default, CPM shows timeout (30) if it cannot get a response from the target server within 30 seconds.

Password was scheduled for immediate task, Failure. Failure Description: CACPM073E Change password process terminated. Timeout (30) elapsed (Safe: Test-Safe, Folder: Root, Object: Operating System-WinServerLocal-192.168.1.104-test).

CACPM073e Solution

If the CPM is able to manage other similar systems without an issue and the problem is occurring for a specific server or a small number of servers, then start by checking and ensuring the target system has the required ports opened.

For example, if it is a Windows target server, CPM requires communication to be opened on ports 139 & 445 to perform password management tasks.